What would you consider the strategic role of quality management in SPOTIFY: Quality Management Research Paper, NUI, Ireland
| University | National University of Ireland (NUI) |
| Subject | Quality Management |
What would you consider the strategic role of quality management in SPOTIFY? Evaluatefive areas where quality supports their competitive business advantage.
- Customer Satisfaction
- Decreasing Costs
- Employee Engagement – agile organizational structure
- Kaizen Continuous Improvement Approach
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