Daniel Lau, a third-year undergraduate business student majoring in operations management at The Hong Kong University of Science and Technology, joined Germanic Biochemical Technology (GBT) in the summer of 2021 as an intern. When he showed up to work on the first day, he was greeted by John Chan, the operations manager. To help Daniel… Continue reading Daniel Lau, a third-year undergraduate business student majoring in operations management at The Hong Kong University of Science and Technology: Six Sigma Quality in the Making Case Study, HBS, Ireland