Since 1987, When the First Facility was Registered to ISO 9001, Rockwell Automation Locations: Introduction to Quality Management Assignment, GMIT
| University | Galway-Mayo Institute of Technology (GMIT) |
| Subject | Introduction to Quality Management |
Assignment:
Read Rockwell Automation’s Quality Management System document and answer the following questions:
1. Discuss how the philosophies/concepts of Shewhart, Deming, Juran, and Feigenbaum are evident in Rockwell’s Quality Management System. Give 2 examples for each quality guru.
2. In your opinion are there any improvements that could be made to Rockwell’s quality management system? Support your answer with reference to the material covered in Units 1, 2, 3, and 15.
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Rockwell Automation Quality Management System
PURPOSE
To demonstrate and provide a public summary of the top-level Rockwell Automation (RA) Quality Management System (QMS) and RA internal documents (primarily the corporate 900 manuals) that support the RA Quality Policy 900 -20-01, as well as to give a general company overview and to answer questions commonly asked regarding our Quality Management System.
This document is meant only as a high -level overview of the structure and content of the Quality Management System. It is not a policy or procedure to be followed. The actual RA Quality Manual is not a single document. The documentation of the QMS is spread across a collection of documents at various levels of detail and is company-confidential. Specific internal documents, such as those referenced in this document, are available for review by request and during customer or agency audits with appropriate non-disclosure agreements.
SCOPE
The scope of the Quality Management System encompasses all activities, locations, and people within Rockwell Automation. This includes, but is not limited to the design, manufacture, re-manufacture, distribution, support, and service of automation components and systems. Everyone has the potential to impact quality, whether directly or indirectly involved in the activities described in this document.
ROCKWELL AUTOMATION’S COMMITMENT TO QUALITY
Commitment to Quality
Since 1987, when the first facility was registered to ISO 9001, Rockwell Automation locations worldwide have been continuously ISO 9001 certified. Rockwell recognizes the importance ISO 9001 certification brings and it further exemplifies the worldwide recognition of Rockwell Automation’s consistent and superior quality in customer service as well as an assurance of high-quality products that include the leading brands of Industrial Automation.
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