5N2091: A customer has come into the CPCC named Mr Murphy who had seen: Business Law Assignment, OC, Ireland

Scenario 1

A customer has come into the CPCC named Mr Murphy who had seen in a shop a pair of trainers with a price label for 20 euro in a shop window. He took the trainers to the checkout but the checkout operator said the label is misprinted and should read 200 euro. Mr Murphy believes he only has to pay 20 euro. Is Mr Murphy correct?

Scenario 2.

Deirdre Dillon has joined Superslim Gym. It is a 12 month contract which she has signed up to. She hasn’t been attending and wants her money back immediately because she is emigrating. The gym didn’t state in the contract what the cancellation notice was on the agreement she signed. They wish to charge Deirdre with a cancellation fee. This was not stated in the original contract she signed. What are Deirdre’s rights in this scenario?

Examine the contract she signed (included) and comment.

Scenario 3

Mr Milligan and his family have booked a holiday with DodgyDealz Travel Service for a 7 Day stay in Marbella in a hotel with a heated swimming pool. When they arrived the hotel did not have a swimming pool. Mr Milligan’s family applied for a full refund as the terms of the contract weren’t adhered to. DodgyDealz Travel Service offered them a facility at a sister hotel which was 10km away but there would be a charge of 50 euro to access the pool.

Scenario 4

Mary Mellows wanted to buy a phone. Upon purchase she realised her battery wouldn’t stay charged. She returned to the shop to complain.She said that the phone was not of merchantable quality. The phone shop pointed to its notice saying there were “no refunds or exchanges” and said she was simply changing her mind about wanting the goods and that it was part of a sale so she has no rights. What would you advise her?