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5N0758: You are Required to Conduct a Resident/Client Observation: Care Support Assignment, OU

University The Open University (OU)
Subject 5N0758: Care Support

Part A:

Assessment Activity Description and Instructions to Learner:

You are required to conduct a resident/client observation.

For the purpose of this task, you are required to observe the residents separately and write an observational report using a topic from the list below.

  1. Social isolation/withdrawal
  2. Emotional upset
  3. Communication difficulties
  4. Memory loss
  5. Physical disability.

Observe the client when he/she is conducting an activity or is involved in a situation that poses difficulties for him/her. Record your findings objectively under the following headings:

  1. Client profile – Provide detailed background information, e.g., age, living in a care home/independently, mobility, illness/condition, family support or alone, medication, etc.
  2. Provide a detailed account of the challenges experienced by the client in relation to the chosen category above
  3. Note the areas in which he/she demonstrated competence (what they can do well) and confidence.
  4. Describe the measures/interventions that are presently being employed to meet the client’s needs.
  5. Provide realistic suggestions to improve the quality of life of the client by:
    making suggestions of actions or interventions the MDT could make and explain what contribution you can make as an individual to the client’s wellbeing and quality of life.
  6. In carrying out this assessment outline your learning from a personal and professional perspective
  7. Demonstrate evidence of critical thinking, additional research, and correct referencing

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Part B

Assessment Activity Description and Instructions to Learner:

You are required to reflect on your practice as a care worker and key areas of personal learning. You should base your reflections on past experiences when working in healthcare or on your personal life experience.

You must use a reflective tool when writing the learner record such as the Gibbs Reflective Cycle, Johns Model of Reflection, or Atkins and Murphy. See an example of a reflective cycle template below.

You should address each of the following areas:

  1. Reflection on relationships that develop with clients, relatives, and members of the health care team
  2. Reflection on interpersonal issues that arose in care work including the use of positive communication strategies
  3. Reflection on your personal effectiveness as a care worker, identification of personal strengths and weaknesses
  4. Reflection on the experience of receiving guidance and direction and giving and receiving feedback
  5. Reflection on how you contributed positively as a team member through appropriate reporting and record-keeping procedures
  6. Reflection on your awareness of client dignity and how you promoted client’s Dignity
  7. Reflection on the role and responsibilities of a care worker generally and how your beliefs and values impact your work as a care worker.
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