5N0758: The evidence presented most focuses on interactions with staff, patient’s families, and how these interactions can influence your actions: Care Support Assignment, UOL, Ireland

The evidence presented most focuses on interactions with staff, patients’ families, and how these interactions can influence your actions. You must be aware of this and have an action plan to overcome this. The descriptions must be in-depth and keep asking yourself why and how.

A critical incident is one that causes a person to pause and contemplate the events that have occurred to try to give them some meaning.