5N0690: Research and Produce a Written Report with Supporting Evidence Outlining Issues: Communications – Healthcare Assignment, OU

Assignment Task:

Task 1: Written Report

Research and produce a written report with supporting evidence outlining issues that exist within your chosen vocational area. (Word count 1000 – 1500 words).

Chosen Topic Examples: Or any other relevant topic related to the vocational area

Task 2: Information Communications Technology Essay

Essay on the advantages and disadvantages of using current Information Communications Technology, how this affects communications in the vocational area of Healthcare and why it must be used with caution. (Word count – 800 – 1000 words).

Headings to use in Essay:

• Introduction: Outline the uses of ICT to show an overall understanding of its use in modern society.

• Advantages of ICT: in this section address 2/3 advantages of ICT and how they affect the writer in relation to their personal and vocational life.

• Disadvantages of ICT: in this section address 2/3 disadvantages of ICT and how they affect the writer in relation to their personal and vocational life.

• Application: in this section provide examples of the writer’s own use of ICT in the vocational area and how the writer plans to keep up to date with continuous developments in this area in the future.

• Conclusion: summaries learning and demonstrates an awareness of how to use Information Communications Technology with caution.

Task 3: Short Summary

Research and compile a short summary that describes the key elements of the following pieces of legislation. (Word count: 800-1000 words).

1. The Safety, Health, and Welfare at Work Act, 2005
2. The Freedom of Information Act 2003 and 2014
3. Data Protection Acts 1988 and 2003

Headings to use:

• The Safety, Health, and Welfare at Work Act, 2005: in this section outline the key areas of this act and its purpose. Show how it relates to communication and its impact on the writer’s vocational area of healthcare

• The Freedom of Information Act 2003 and 2014: in this section outline the key areas of this act and its purpose. Show how it relates to communication and its impact on the writer’s vocational area of healthcare

• Data Protection Acts 1988 and 2003: in this section outline the key areas of this act and its purpose. Show how it relates to communication and its impact on the writer’s vocational area of healthcare

Task 4: Listening and Non-Verbal Communication in Healthcare

Write a short reflective piece from your own perspective about the importance of listening and non-verbal communication in a healthcare setting. (Word count: 800 -1000).

Headings to use:

• Introduction: Provide an overview of the uses and importance of active listening and non-verbal communication in a healthcare setting.

• Advantages: Discuss 2/3 advantages of active listening and non-verbal communication and how they could affect your relationship with patients /clients.

• Disadvantages: Discuss 2/3 disadvantages of active listening and non- verbal communication and how if used incorrectly they could damage your relationship with patients /clients.

• Conclusion & Reflection: reflect and show an awareness of how to use active listening and non-verbal communication in a healthcare setting with caution.