Wilmont’s is a top-ranked European retail pharmacy business with more than 8,000 stores across

Case:

Wilmont’s is a top-ranked European retail pharmacy business with more than 8,000 stores across Europe. The company is covertly considering delivering filled medical prescriptions by flying drone technology. DroneTech, a small firm in Dublin, announced the approach in March, and Wilmont’s has made an agreement with DroneTech to prototype this project in the Dublin area. DroneTech will provide the drone technology as well as the drone piloting and delivery systems, but will customize its systems and business processes to conform to Wilmont’s requirements.

You are the project manager from DroneTech assigned to lead this project.

• Wilmont’s has limited the project budget to a maximum of €1,000,000 for this prototype project and will implement it first in only four stores.
• The project begins next January 5 and the first customer delivery flight should take place no later than November 30 to avoid winter weather.
• You will need to plan tasks and assign team members to them from a list of professionals involved in the project. Regular meetings need to be held with the team and stakeholders as well as other forms of communication.
• Approval points are needed throughout the project sequence.
• Risks, testing, quality control and provision issues may develop.
• Issues in security, reliability, integrity, interfaces between the systems of the two organizations and customer interaction are all considerations that must be made as you plan the project.
• User training and other preparations will be required for system implementation. The Wilmont’s Change Management Team will assist you in this effort.
• Final schedules need to show a certain level of completion based upon a given date.