Your unit has 6 team members, who have been staff in the unit for a range of 3 weeks to 20 years. You have only recently become a manager: Management Skills Case Study, UOG, Ireland
| University | University Of Galway (UOG) |
| Subject | Management Skills |
Your unit has 6 team members, who have been staff in the unit for a range of 3 weeks to 20 years. You have only recently become a manager in the staff team after working in another part of the organization for 5 years. The unit provides care for 4 people who have a range of needs.
The service has to implement changes to ensure that planning for the service users is more person-centered, with a distinct increase in service users’ natural support networks and community involvement.
The staff team seems very resistant to the idea, as even before this change they felt overworked and under-resourced. The team has a culture heavily determined by the two longest-serving staff members who organize social events for the staff. The team tends to be influenced by the two older members of staff and they set the consensus.
- What are the key goals of this exercise?
- How do you intend to manage and lead your team to deliver on these goals This section should contain references to coaching, mentoring, and styles.
- How do you intend to change the culture of the unit?
- Will you utilize any innovative practices, in relation to management and leadership, to make the changes required?
- How do you intend to communicate the changes required to the staff team?
- How do you intend to deal with any conflict that arises in the team caused by the changes?
